Click Invoices
Click Create Credit Note
Buyer Code: Select Buyer Code under the dropdown
Buyer Information will be auto populated once Buyer Code has been selected
Reference to Existing Invoice:
If “Yes”, select the Reference Invoice under the dropdown
Credit Note Date: Select date using the calendar icon/input date
Remarks (If required)
If Reference Invoice is selected, the items inside the selected invoice will be auto generated
Amend the Quantity and Unit Price (if required)
Use the scrollbar to scroll to the right
Input notes (If required)
If required to add more ad-hoc items, click +Add Manual
Input below details (Mandatory fields):
Use the scrollbar to scroll to the right
Input below details:
Input Conversation in the comment box to the buyer
Click Send
Click Add New to upload supporting documents for the Credit Note
Click Choose File
*Note: Maximum file size is 10MB. User can upload multiple files.
Enter a File Label and Description (if required)
To preview Credit Note before issuing, click Preview Credit Note
The preview will appear in a pop-up with a “DRAFT” label
Click Issue to issue Credit Note
Once the Credit Note has been created, there will be a notification button to notify the user that the Credit Note has been created successfully. User can click “I Understand” or “Cancel”.
The status of the Credit Note is “PENDING APPROVAL”.