How to reset User Password

Click Entity Management
Click Manage Company Users
Double click on the user you wish to reset the password

Click Edit

Scroll down using the scroll bar on the right
Click Security & Login

Click Reset to Reset User’s Password

A: Set Password - Select either one of the below:
Autogenerated password: System will send an email with an autogenerated password for the user
Custom Password: Input own password for the user

B: Require Password Reset
User must create a new password at next sign-in: If checked, user will need to create a new password upon signing in.
If unchecked, the password set (either system generated or custom password) will be the default password for the user

Once done, click Reset Password

Date last updated:
June 2, 2022